Frequently Asked Questions

Browse our products on the home page, add items to your cart, then proceed to checkout. Fill in your delivery details and click "Place Order". You'll receive an order confirmation with a tracking link.

We currently deliver across Gillingham, Chatham, Maidstone, and surrounding areas in Kent, UK. Please contact us via WhatsApp to confirm delivery availability for your postcode.

Orders are typically delivered within 1–3 business days depending on your location and slot availability. You'll be notified once your order is confirmed and dispatched.

We currently accept Cash on Delivery (COD). Online payment options will be added soon.

Yes, you can cancel your order as long as it hasn't been packed yet. Visit your Order Status page and use the cancel button, or contact us on WhatsApp immediately after placing the order.

Yes! We stock a wide range of authentic Indian and Asian grocery brands including spices, lentils, rice varieties, flours, snacks and household essentials. Our products are sourced from trusted suppliers to ensure quality and authenticity.

There is no minimum order value for delivery. However, very small orders may incur a delivery charge — the applicable charge will be communicated when your order is confirmed.

After placing an order, you'll be redirected to your Order Status page. Bookmark that link, or use the order ID and tracking token from your confirmation to re-open it at any time.

At checkout, expand the "Voucher / Promo Code" section and enter your code. The discount will be applied automatically if the code is valid for your cart total.

You can reach us on WhatsApp at or email us at . We respond within a few hours during business hours.